VA - Coaching into Care

Developed by VA, Coaching Into Care helps Veterans having difficulty transitioning from combat to home life.

Coaching Into Care is a national VA call center whose mission is to help educate, support, and empower family members and friends seeking care or services for a Veteran. If you know a Veteran who needs help, please call (888) 823-7458 to speak with one of our highly trained responders Monday through Friday 8am to 8pm Eastern.

Returning home can be a tough adjustment, and loved ones can help. Coaching Into Care offers free coaching to help you help your Veteran. Call: 888-823-7458 or visit

What to Expect
Calls with a coach vary in length, but generally take 10 to 30 minutes, depending on the issue. Work with you may extend for several calls and usually with the same coach.

When you call Coaching Into Care at 888-823-7458, you will talk with a member of our team who specializes in helping callers determine the best way to help the Veteran they care about and how to navigate the VA system.

Hours of operation are Monday — Friday, from 8am to 8pm (Eastern).

Location: Nationwide
Hours: Monday - Friday 8 a.m. - 8 p.m. EST

Every aspect of your Veteran's treatment - from the very first call - will be kept in confidence, except in cases in which we act to protect the lives of you, your Veteran, loved ones or others.

Monday Hours: 
7:00am - 7:00pm
Tuesday Hours: 
7:00am - 7:00pm
Wednesday Hours: 
7:00am - 7:00pm
Thursday Hours: 
7:00am - 7:00pm
Friday Hours: 
7:00am - 8:00pm
Hours Notes: 
Hours are Central time.
Programs for Family Members: 
Military Spouse
Vet Spouse
VA Disability Rating Requirement: 
No Disability Requirement
Discharges Allowed: 
No Minimum Discharge