RRRP client quote of the week:
“This was truly an amazing experience working with my case manager. Very professional and great one-on-one advocacy.”
RRRP processed 10 new cases this week and provided 10 new referrals for clients. Financial assistance, employment, and legal needs were the top areas clients sought support and assistance with. RRRP also had inquiries for assistance with getting connected to mental health support and connected one new client to the Veterans Crisis Line, a life saving mental health resource. Clients continue to report a reduction in stress after working with RRRP’s Veteran Transition Managers. RRRP’s overall customer service rating went up last week.
Overall Impact Metrics:
YTD 2018 Impact Metrics:
RRRP Gender Breakdown:
RRRP Client Average Age: 40
Top 3 Programs Referred to this Week:
Referral Partner Highlight: Operation Military Embrace
Operation Military Embrace (OME) shapes their work with OIF and OEF veterans from a unique perspective: by remembering Vietnam. OME is dedicated to ensuring that this era of veterans are treated with respect and are cared for in ways that many Vietnam veterans were not. They achieve this through their continuous efforts of increasing public awareness around the challenges many veterans and their families face, as well as providing direct financial support and morale building support. OME assists injured and/or seriously ill active duty military personnel and/or their families as well as medically separated or retired military personnel and/or their families up to 10 years after honorable separation across all branches. Service members injured in a training accident, an accident while on leave or an accident of any type while on active duty are also eligible for consideration for assistance from OME. Support is focused on caregivers and those waiting for VA disability claims to come through by providing financial assistance for daily essentials for veterans and families in need. RRRP has connected 15 veterans and their families with this amazing organization that has stepped in to provide critical and life-changing support.