Standards of Trust and Application for TexVet Listing
Standards for Trust
There are more than 10,000 veteran nonprofits registered in Texas. Nonprofits have little oversight and fewer guarantees of quality. Additionally, predatory for-profit entities (such as payday loans) seek to profit from veterans in need, instead of helping. TexVet's mission is to turn back the tide of overwhelming data and misinformation that threaten our most vulnerable veterans daily. Our database is comprised of government agencies, reliable nonprofits, and vetted local resources. For the last 10 years, veterans have relied on our virtual one-stop of trustworthy information.
What kind of entities meet TexVet's Standards for Trust?
Qualifying services meet one or more of the following:
- Federal, state, county, and/or municipal government social service programs
- Receives a Texas Veterans Commission (TVC), Texas Veterans + Family Alliance (TV+FA), or similar qualifying grant.
- Listed on the Texas 2-1-1 Database or Texas 2-1-1 public website
- Health and human service advocacy groups and professional organizations
- Provide Toll-free hotlines and websites which provide information about/or direct access to a health or human service to Texans
- Formed for socialization and camaraderie of Military and Veterans, or unification of former military units
- Unincorporated Groups that conform to ethical and business standards
- Appear predatory
- Seek to profit from veterans*
- Repudiate therapeutically sound practices
- Failure to adequately protect clients’ privacy rights
- Misrepresentation of, or Failure to- deliver services
- Fraudulent or Criminal Activity
- Serious complaints lodged against the organization by TexVet Partners or a regulatory body
*Rarely, TexVet will list for-profit entities. These are always clearly marked.
“For Profit” entities:
- Private universities that accept the GI Bill
- For-Profit vital need health facilities where nonprofit or public facilities are lacking, such as mental health hospitals
- Coming 2019- For-Profit Mental Health facilities will be required to demonstrate military cultural competency
Kathryn J. Kotrla, M.D. and Colonel Lori Sutton, commander of the Carl R. Darnell Army Medical Center at Fort Hood, worked together to identify and then address the needs of service members, veterans and the families thereof. Those efforts convinced them that there was a lack of widespread access to high-quality information about benefits and services available to the military and veteran communities. Thus, they decided to create TexVet and establish TexVet.org as an online information resource. State funding for TexVet arrived in April of 2007 with the passage of S.B. 1058 that mandated the Texas Adjutant General's Department develop a program to provide referrals to service members for reintegration services. Soon thereafter, Dr. Kotrla accepted a position at the Texas A&M University Health Science Center and, as part of that employment agreement, brought the TexVet program with her.
Since then, there have been many reorganizations. TexVet now receives funding from the Texas A&M University Health Science Center and Texas Health and Humans Services (HHS). TexVet has an annual performance contract with Texas HHS that supports the agency’s Mental Health Program for Veterans; per the terms of said contract, TexVet provides trusted information and resources, with a focus on mental health service, to veterans and veteran-serving organizations.
Initial Core Mission
To be the “hub” for trusted information and resources to service members, veterans, families, and veteran-serving organizations, and provide technical assistance, to include collecting, analyzing, and processing data and information.
Houston Veteran Needs Assessment for 2016 - 2017
2015 infographic about Women Veterans and VA use.
In June of 2015, TexVet conducted a survey of women veterans
Results of 2016 Survey of MVPN Coordinators Survey. Shows MVPN Successes over FY 2016
MVPN VVETS FY 2015, Q3
TexVet's Tableau Aggregation of data
Bringing home the impact of the Vietnam war on Texas.
TexVet Annual Report 2011
TexVet's 2016 Annual Report
TexVet 2012 Fiscal Year Annual Report
FY 2014 Report
TexVet Fiscal Year 2013 Annual Report
TexVet's 2016 Annual Report
District-by-District data on veterans across Texas.
The TexVet Team
Carrie serves as Director of TexVet at Texas A&M Health & Science Center. TexVet is the number one trusted state agency for veteran information & resources. Carrie served for five years as the Texas Veterans Commission, Rural & Women Veteran Coordinator for the Veteran Mental Health Program ensuring Texas veterans were knowledgeable about the benefits and services they earned serving their country, and those benefits are equitable and provided with care. She also is the past President of the National Association of State Women Veteran Coordinators (NASWVC), where she led the national organization’s activities to include, executing the organization’s national strategic plan for training, strengthening partnerships, and conducting research that assisted state coordinators in providing the best care and services for women veterans nationwide. At the national conference in 2017, she orchestrated a historic strategic partnership with the Department of Veterans Affairs, Center for Women Veterans.
Carrie retired from U.S. Navy in 2011, and in these roles proudly continues to serve military members and veterans in Texas and across the nation. She utilized Tuition Assistance and the Post 9-11 GI Bill to complete her BA and MS in Workforce Education and Development from the University of Southern Illinois University Carbondale.
Micah Burnett is an Army veteran. In 2001, he deployed to Kosovo with the 10th Mountain Division. In 2003, Micah deployed to Iraq with the 173rd Airborne Brigade. He received the Army Commendation Medal for his time in service.
Micah is a graduate of The University of Texas at Austin.
Betty Fullerton Sandefur
Born across from the Corpus Christi Bay, Betty grew up in the U.S. Air Force town, Goldsboro, NC. Following high school graduation, she moved with her parents to live for a year in the "land down under." After returning to the States, she met her late husband, Terry, at Abilene Christian University. During Terry's service in the U.S. Coast Guard, they were stationed from coast to coast ... Texas, Florida, Virginia, and California.
Betty hails from a family of Veterans: grandfather, WW I Army "Muleskinner"; father, WW II Army Personnel Officer with the 50th General Hospital in Scotland and Normandy; three uncles, WW II, U.S. Army, U.S. Army Air Corps, and U.S. Navy. Her father-in-law, WW II, was U.S. Navy in the Pacific. Betty’s husband, brother, and step-brother served in the U.S. Coast Guard. Her son volunteered with the Texas State Guard, and her nephew, U.S. Army veteran, now serves in the Army National Guard.
Prior to joining TexVet in July 2010, Betty wrote a weekly column for the Austin American-Statesman; edited newsletters, coordinated special projects for both statewide and nonprofit agencies; was benefits manager for an Austin-based corporation; coordinated a county-wide coalition which focused on saving lives through the prevention of underage drinking; and served as a constituent liaison in the District 31 office of Congressman John R. Carter. In her spare time, Betty is a loving “Mimi” to her 10 grandchildren.
Digital Content Developer
Jonathan grew up in Pennsylvania and Rhode Island and moved to Austin in 1999. There's no place quite like Texas - He can't imagine a finer city or state to live in.
When he's not working on the TexVet website, Jonathan is a semi-professional board game designer. He publishes free-to-print games on his website at Invisible City Productions and runs an annual board game design conference: Protospiel South. He spends quite a bit of time thinking about how the rules and systems we create interact with people to promote or discourage specific behaviors. Consequently, he's a vocal advocate for making systems that robustly support their overt and implicit objectives through deliberate and intentional design.
Web & Information Designer
Amelia is a graduate of Texas A&M-Corpus Christi. Before coming to the veteran service industry, Amelia worked for more than five years in Texas Health and Human Services, specializing in the SSI disabled population. As a Web & Information Designer for TexVet, she works to index, architect, and maintain the data integrity of resources on Texas' biggest SMVF resource website. TexVet.org has seen over 450% growth in outbound referrals in the last 4 years, and leads the state in veteran resource traffic and referrals.